Customers

We have launched a one-stop, toll free customer contact centre where you can reach us and share your fuelling experiences. If you have any query, complaints, suggestions or if you are interested in becoming a franchisee please feel free to reach us at 1800 1200 330.
(Monday – Saturday, 9:00 am to 12:00 pm)

Nayara Energy owns India’s second largest single site refinery at Vadinar, Gujarat, producing high quality Euro IV and V grade products. To ensure that the dispensed products are of the finest quality and correct quantity, we regularly monitor our fuel stations through frequent checks. These periodic surprise inspections allow us to ensure that our valued customers get the right quality and quantity at all times.

Nayara Energy owns and operates over 5,000 Essar fuel stations and an additional 2,600+ outlets are at various stages of commissioning.

Our customers can pay their bills through cash, credit cards and debit cards making their purchases convenient, safe and hassle-free.

For fleet owners, we have launched our mobile-based fleet program 'EFP', which engages and rewards fleet owners, drivers and other large diesel consumers. The mobile based fleet program will engage and reward fleet owners and drivers.

We provide an array of lubricant brands across different grades that will help you maintain your vehicle for a better ride.

The staff at our Essar fuel stations is courteous, well trained and geared to take care of your fuelling needs, at all times.

Essar petrol pumps provides clean & cool drinking water, free air for tyres and well-maintained, hygienic washrooms for men and women. We also have adequate parking spaces for trucks along with a separate area for resting.